Abstract
This study aims at identifying the degree of satisfaction of the elderly about the (social, health, entertainment, psychological)
services provided to them in social care houses. The sample of the study includes all residents of the White
Beds Association for the care of the elderly in Amman. The researcher designed a questionnaire to use in the interviews
with the elderly. The questionnaire has four items, and each item includes a group of questions about the service provided
to them. The researcher interviewed all the members of the White Beds Association, whose health condition allowed
this, (75 elderly people: 44 men and 31 women). The data was analyzed and frequencies and percentages were extracted.
The researcher used (Chi-Square) to detect any differences of the sample’s responses. The results showed an average
satisfaction about the social services provided to the elderly in social institutions while the results showed a high level
of satisfaction about the health and entertainment services provided to them. The researcher recommended the need to
improve and develop social, health and entertainment services for the elderly in social institutions and to improve the
network of social relations between workers and residents within these institutions, which positively reflects the psychological
feeling of the elderly.